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Question & Answer
Q: I don’t want to be taxed. Is there any ideas to avoid it?
A: As usually, we will declare the value lower than USD30 (DHL declare by USD48 above) to avoid the customs issue. However , the customs problem is unpredictable, we don’t make guarantee for this .
To Turkey , we declare usd30/parcel ; To Israel , we declare by USD72/parcel.
But due to the policy of different country, if you have any special request, pls contact me.
Q: How can I track the parcel?
A: After sending the goods, every order will come with tracking number. If you don’t know how to track your parcel, pls contact our staff for help.
Please noted that our items contain battery, we will choose the shipping method which allow to send battery goods (sometimes it will be different from the one you chosed).
For high value items, please record a video before opening the parcel, it is to protect your right if you get something wrong. Thanks.
Q: Are the cameras original?
A: We are SJCAM Official Store (sjcamhd.aliexpress.com) on Aliexpress for more than 3 years. We only sell the original SJCAM sport cameras which produced by Shenzhen HongFeng Factory.
There are two models in this link , one is SJ4000, the other is SJ4000 wifi. They are only different on the wifi function , please compare the functions before placing the order. Thanks.
Our Authorized Certification
fast shipping original. basic tests good. store has sent as requested суету новогоднюю despite the next day delivery. shop recommend.
Excellent product. Obviously it's original. Better then I expected, the quality is very good. Internet is plenty of comparisons, but I concluded this cam has been tested a lot, it's mature (great support) and cheap.
produto ship em tempo razoável. original. sem tarifação. recomendo!
good Purchase Fast Shipping 22 days. good selling Contact free
Product as described
perfect. newest detailed segun. very good Shipping
шла camera, work.
35 days shipping, then customs. product ok
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.